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Have a question or need assistance? Our team is here to help.
Get in Touch
Have a question or need assistance? Our team is here to help.
Most bicycles featuring open-slotted dropouts and quick-release wheels are compatible. Before ordering, please verify your dropout width and ensure your frame has enough clearance to mount the battery.
Dropouts are the specific slots where the wheel axle sits in the frame. To measure them, check the inside width—most standard quick-release bikes are 135 mm. Simply match your measurement to the options listed on the Surgeride Ebikes product page.
Our motors and controllers are built to withstand rain and typical wet riding conditions. However, to protect the electronics, avoid high-pressure washing or fully submerging any components in water.
We offer shipping to Australia, USA, UK, Italy, Netherlands, Austria, Spain, Croatia, Estonia, France, Germany, Ireland, Canada, Slovakia, Poland, and many other locations worldwide!
Note: Please allow an additional 5–10 business days for our team to complete the production of your kit.
Top speeds depend on the specific kit you choose. You can find detailed speed ratings on each product page, though actual performance will vary based on your weight, the terrain, and your battery setup.
To maintain your warranty, Surgeride Ebikes requires that all kits be installed by a certified e-bike technician or a licensed auto electrician. You must provide a service receipt or invoice from the professional to file a claim. Please note that any damage resulting from DIY wiring or unauthorized modifications will void your coverage.
We are ABN Registered!
99550879720
Our business is officially registered with the Australian Business Register. This ABN confirms our legitimacy and compliance with Australian business regulations.
SurgeRide provides high-performance electric mobility solutions to a global market. However, electric bike (ebike) laws are highly localized and subject to frequent change. By purchasing from SurgeRide, you acknowledge that it is your sole responsibility to research, understand, and comply with the specific laws of your country, state, or territory.
In Australia, national standards (EN 15194) and state-specific laws strictly regulate ebike use on public infrastructure.
Power & Speed: Most states limit road-legal ebikes to a 250W continuous motor output with power assistance cutting out at 25 km/h.
Pedal Assistance: The bike must be primarily propelled by pedalling. Throttles that operate without pedalling above 6 km/h are often prohibited on public roads.
Enforcement: Authorities (particularly in NSW and QLD) have increased enforcement, including on-the-spot power testing and heavy fines for non-compliant vehicles.
SurgeRide Recommendation: We strongly advise checking your local Department of Transport or state police guidelines before riding your SurgeRide product in public spaces.
USA: Regulations generally follow the Class 1, 2, and 3 system.
UK/EU: Most regions adhere to EAPC (Electrically Assisted Pedal Cycle) rules, typically capped at 250W and 15.5 mph (25 km/h).
Vehicles exceeding these limits may be classified as mopeds or motorcycles, requiring specific licensing, registration, and insurance.
The use of any SurgeRide product involves inherent risks, including the potential for serious injury. By purchasing, you agree that:
SurgeRide is not liable for any legal penalties, fines, or impoundments resulting from the use of our products in restricted areas or in violation of local laws.
You will wear all necessary safety equipment, including a certified helmet.
You will not modify the motor or speed controller in a way that violates your local regulations.
SurgeRide products are sold worldwide for various uses, including private property, off-road, and commuting. Please verify that your intended use—and the specific model you have chosen—aligns with your local transport authority's requirements before purchasing or riding.